Refund policy

Last updated: August 13, 2026

Because coffee is a consumable food product, all purchases are final sale. We do not accept returns or exchanges for taste preferences, grind selection, or changes of mind.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at imtellingmom@siblingrivalry.coffee.

Please include:

• Your order number
• A description of the issue
• Clear photos of the product and shipping packaging

After reviewing the claim, we may replace the affected item or issue a refund to the original payment method. Claims submitted after the 48-hour reporting period may not be eligible for a replacement or refund.

ORDER CHANGES AND CANCELLATIONS

Contact us as soon as possible if you need to change or cancel an order. Because coffee is prepared for fulfillment promptly, we cannot guarantee changes or cancellations after an order is placed. Orders that have already shipped cannot be canceled.

REFUND TIMING

If a refund is approved, it will be submitted to the original payment method. Your bank or card provider may require additional time to post the credit.

QUESTIONS

For questions about an order or this policy, contact us at imtellingmom@siblingrivalry.coffee.